The Office of Police, Fire and Crime Commissioner is to be renamed the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning.
The first York and North Yorkshire Combined Authority Mayoral Election took place on Thursday 2 May 2024. The Mayor will take up the role officially on 7 May 2024.
On 7 May 2024 the roles and responsibilities of the Police, Fire and Crime Commissioner will transfer to the York and North Yorkshire Mayor.
On the same day, the Office of the Police, Fire and Crime Commissioner will become part of the York and North Yorkshire Combined Authority.
From 7 May 2024 the Office of the Police, Fire and Crime Commissioner will be renamed the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning (OPFCC).
From 7 May 2024, and until the Mayor determines, in conjunction with the Combined Authority Leadership Team, that changes should be planned and implemented:
Our website is not moving and will retain the same address: https://www.northyorkshire-pfcc.gov.uk/
Our email addresses will remain the same, for example:
For general enquiries: info@northyorkshire-pfcc.gov.uk
For Customer Services: customerservice@northyorkshire-pfcc.gov.uk
Our telephone number will remain the same: 01423 569 562Our team will continue to work all over the county with our base remaining at Harrogate Police Station.
We will have a new logo, but we have kept it very similar to the old one to retain the brand identity which we have established since 2012.
Here’s a reminder of some of the services provided by our office:
Customer ServicesThe Customer Service Team will continue to manage all compliments and complaints for both North Yorkshire Police and North Yorkshire Fire and Rescue Service from 7 May.The Customer Service Team will remain the entry point for all complaints. For clarity:
- Complaints and compliments about North Yorkshire Police will to be handled by the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning – Customer Service Team (previously known as Commissioner’s independent Complaints and Recognition Team), to ensure fairness, for both residents and the police.
- Complaints and compliments about North Yorkshire Fire and Rescue Service will be handled by the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning – Customer Service Team (previously known as Commissioner’s independent Complaints and Recognition Team), to ensure fairness for both residents and the Fire and Rescue Service.
For more information on complaints and compliments and how they are dealt with visit: https://www.northyorkshire-pfcc.gov.uk/how-can-we-help/complaints/
Supporting Victims in North Yorkshire – For when you’ve been a victim of crime or think you may have been.
Our Supporting Victims Team will continue to provide support for anyone affected by crime. This includes people who have been a victim of crime themselves, people who have suffered a bereavement as a result of crime, people who are the family spokesperson for a victim, the parents or guardians of victims under 18, and members of staff where their business has been subject to crime.
If you have suffered as the result of a crime and you are finding it hard to cope, Supporting Victims can help you – even if you have decided not to report that crime to the police. The first step is to get in touch with the Supporting Victims team. You can do this by
- phone: 01609 643 100 or
- by email: help@supportingvictims.org
- visit: www.SupportingVictims.org to find out more
Scrutiny
We will continue to work with communities the police and fire services to develop plans for Policing, Crime and Fire and Rescue: https://www.northyorkshire-pfcc.gov.uk/plan/
We will continue to scrutinise North Yorkshire Police and North Yorkshire Fire & Rescue Service to enable the Mayor to hold Chief Officers to account.
Read our Assurance Frameworks:
https://www.northyorkshire-pfcc.gov.uk/police-oversight/governance/assurance-framework/
We will continue to hold monthly Online Public Meetings which are broadcast LIVE. – Your Mayor – Your Voice: https://www.northyorkshire-pfcc.gov.uk/yourvoice/
At these public meetings, the performance of the police and fire service will be scrutinised, on YOUR behalf.
These meeting also enable the public to ask their questions which the Mayor will ask The Chief Constable and Chief Fire officer on their behalf.
Full details on the subjects under the spotlight, how to watch and ask your questions are published on our website: https://www.northyorkshire-pfcc.gov.uk/opm/
Commissioning Services
We will continue to commission excellent services and ensure they are available for victims of crime, to support them to cope and recover; for perpetrators to address the root causes of offending and reduce the chances of re-offending; and for vulnerable people coming into contact with the police to enable them to access the support they need: https://www.northyorkshire-pfcc.gov.uk/for-you/services/commissioned-services/
Funding a Community Project
We will continue to provide funding for community projects via the Community Fund, Community Safety Services Fund and Serious Violence Duty Fund: https://northyorkshire-pfcc.mixd.co.uk/how-can-we-help/community-projects/
Tackling Violence Against Women and Girls
We will continue to lead the governance and support the delivery of the Joint Violence against Women and Girls Strategy which sets out a collective commitment from groups and organisations across the area, including North Yorkshire Police, North Yorkshire Fire and Rescue Service, North Yorkshire remove County Council and City of York Council, and has been written collaboratively and following extensive consultation with victims and survivors themselves: https://www.northyorkshire-pfcc.gov.uk/womenandgirls/
Delivery Plan
To find out more about the planned work of our office read our Public Delivery Plan 2024/25: https://www.northyorkshire-pfcc.gov.uk/commissioner/office/plan/
Working together
We will continue to work with other organisations, such as Government, national agencies, local authorities, and the criminal justice system, to deliver positive outcomes for York and North Yorkshire, keeping people safe, and feeling safe.
Message Sent By
Amanda Bowers
(York & North Yorkshire Office of Policing, Fire, Crime and Commissioning, Media Officer , York & North Yorkshire OPFCC)